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Customer Service Ask a Question

Welcome to our Customer Service page.

We have listed the most frequently asked questions and topics below to help you feel safe at every stage of your shopping.

You can use the contact form for your other questions...

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1- When Will My Order Be Shipped?

Orders placed before 15:00 on weekdays will be shipped the same day, and orders placed after will be shipped the next day. (Except for public holidays)

Orders placed before 11:00 on Saturday will be shipped the same day, and orders placed after will be shipped on Monday.

2- There is a missing/wrong product in my order, what should I do?

In order to resolve the issue, you can send an e-mail to destek@motorobit.com with the missing/wrong product and its invoice, along with visuals.